Implementation & Support
Aqua Metric has partnered with hundreds of utilities to assist in the development and implementation of their automated technology. Whether WalkBy, DriveBy, or Fixed Network, Aqua Metric has the knowledge, experience, and dedication required to ensure your project is properly designed to meet your specifications.
When a Utility makes the decision to implement a Sensus system, they are getting much more than arguably the best technology in the world, they are also receiving unmatched experience and unparalleled in-house support. With the advent of so many technical systems, Aqua Metric developed and expanded its technology department to implement and service Sensus AMI/AMR systems. Aqua Metric’s Technology Team provides in-house support to manage each deployment throughout the project life-cycle, ensuring success and overall health of the system. Your utility will have peace of mind knowing our local Technology Team can remotely access the system instantly or be on-site to troubleshoot any concerns.
Aqua Metric has been recognized by Sensus as an Authorized Value Added Reseller focused on customer service. Mike Wood P.M.P., Chief of Technology, leads our Technology Team. Under Mike Wood’s leadership, our Technology Team devotes their time solely to assisting customers with technical issues related to the installation and operation of Sensus AMI/AMR products. This focus and attention to detail allows Aqua Metric to offer local factory level software and field support to our customers without the delays often associated with remote support locations common to our industry.
Benefits to You
Aqua Metric provides ongoing lifecycle collaborative partnership and support to its Clients. The Project Management team is responsible for managing installation, commissioning, and the City’s acceptance of the system. Upon acceptance, the project team transitions support to Sensus and Aqua Metric Technical Services. Aqua Metric has developed a technology team dedicated to provide project management and technical support after the implementation of the project. With many years of technical project management experience, Mike Wood, Chief of Technology, leads the Aqua Metric Technology Department.
The Aqua Metric in-house technology department prides itself on being very knowledgeable in all aspects of AMI system setup, implementation, configuration, and support. We are very familiar not only with the Sensus FlexNet system integration. The Aqua Metric team will work alongside Sensus personnel to perform a complete system setup and software implementation. Aqua Metric has carried out and maintained over 60 AMI systems; additionally, Sensus has participated in over 450 FlexNet deployments.
Aqua Metric will provide project management services in accordance with the legal agreement between the parties which may include coordination and support to the customer utility as outlined below.
Implementing a fixed base network is a major decision that requires an investment of time, funding, human resources and customer support to ensure success. To determine optimal network coverage, a propagation study would be completed prior to system deployment. Propagation studies eliminate guesswork because they rely on scientific methodology. They maximize the City’s investment in a fixed base system by defining specific information that projects the end signal strength of every meter in use. By incorporating propagation modeling as part of the analysis process, the utility can use the information to confidently employ the most efficient planning available to control costs and performance.
However, just as no two utility service areas are alike, approaches to performing propagation studies can vary dramatically as well. Off-the-shelf, “cookie cutter” methods will deliver basic data on how many collectors may be needed, but to uncover the true characteristics of a service area in the pursuit of cost-effective yet superior coverage, a more comprehensive study should be selected. Where traditional methods fall short, the Sensus propagation modeling system provides all the necessary information. It accounts for performance goals of the utility, growth expectations, and unique land use issues.
Benefits to You
Project Development, Implementation